Image of podcast

George Heaton (Represent Founder): From My Garden Shed To $100m Business Empire! "Work Life Balance Is Bullshit!", "That Letter Was The End Of Represent!"

The Diary Of A CEO with Steven Bartlett

Sat Mar 23 2024



George Heaton's Entrepreneurial Journey:

  • George Heaton co-founded the luxury streetwear brand Represent with his brother in his dad's shed at 18.
  • The business initially struggled, making £10,000 in the first year and around £50,000 in the second year.
  • By the third year, after restructuring and professional advice, revenue increased to half a million pounds.
  • Despite facing challenges and negative feedback from the press, Heaton persisted and grew the business to generate six to seven million pounds annually by 2018.

Lessons Learned from Early Business Phase:

  • Initially hired friends instead of experienced professionals due to budget constraints but realized later that exceptional hires are essential for growth.
  • Acknowledged the importance of hiring fast and firing faster to bring in talented individuals who can drive success.

Personal Transformation and Self-Improvement:

  • Experienced a period of self-doubt and dissatisfaction with personal and business progress around age 25 or 26.
  • Undertook a mental toughness challenge inspired by Andy Frisella's "75 Hard" program involving no alcohol, daily workouts, reading goals, water intake targets, and structured planning.
  • Maintained reminders on phone notes detailing principles for transformation similar to a friend's set of ten commandments for self-improvement.

Rebuilding Brand Strategy:

  • Realized the need for a reset both personally and professionally after hitting rock bottom due to relationship issues, unprofitable business status, and overall dissatisfaction.
  • Implemented structural changes within himself such as healthier habits like regular workouts alongside strategic planning improvements.

George Heaton's Entrepreneurial Journey with Represent:

  • George Heaton founded Represent, a luxury streetwear brand that evolved from humble beginnings in a shed to a remarkable $100 million business empire.
  • The company faced legal turmoil when it was discovered that another entity owned the trademark for Europe, threatening the very existence of Represent and causing immense stress for George and his brother Mike. This challenging period tested their resilience and determination.

Work-Life Balance and Obsession with Success:

  • Emphasizing that work-life balance is often overrated, George highlighted how personal transformation through rigorous fitness challenges paralleled business success, serving as a catalyst for motivation by showcasing tangible changes.
  • Witnessing visible progress not only fuels an obsession with achieving success but also outshines the quest for equilibrium between personal life commitments and professional endeavors.

Brand Building Strategies for Represent:

  • During a pivotal growth phase, strategic shifts were instrumental in Represent's success journey, including pivoting towards direct-to-consumer sales instead of traditional wholesale distribution channels.
  • Implementing innovative strategies like weekly product drops pre-COVID and relocating production operations to Portugal significantly enhanced profit margins through cost-effective manufacturing practices, propelling Represent into higher revenue brackets.

Coping with Anxiety as an Entrepreneur:

  • Both George and Steven shared candid experiences grappling with anxiety induced by demanding entrepreneurial decisions such as employee dismissals or encountering legal threats against their brands.
  • They discussed coping mechanisms centered around meticulous preparation ahead of high-stress scenarios to alleviate anxiety levels and maintain composure amidst challenging circumstances.

Impact of Money on Happiness:

  • While acknowledging the potential positive impact of wealth on happiness by ensuring financial security for family members and team associates, George underscored that intrinsic rewards derived from pursuing passions offer authentic fulfillment beyond monetary gains.
  • Reflecting on anticipated wealth accumulation stemming from Represent's prosperity, he conveyed contentment not solely hinged on financial affluence but also rooted in personal accomplishments linked to establishing a thriving brand entity.

Inseparable Identity & Business Connection:

  • Revealing a profound intertwining of identity with Represent beyond mere business ties, George disclosed how setbacks experienced by the brand directly influence his self-esteem and confidence levels.
  • Acknowledging failures as invaluable learning opportunities, he detailed the emotional toll associated with unsuccessful product launches while underscoring resilience as crucial in rebounding stronger post-adversity.

George Heaton's Emotional Connection to Brand Success:

  • George discusses the emotional ties between brand success and personal identity, expressing concerns about how a potential decline in his brand could impact his self-esteem.
  • He reflects on a period of intense work where he felt deeply connected to Represent, leading to neglect of his personal life as he devoted extensive hours to the brand.

Managing Relationships and Eliminating Negative Influences:

  • The importance of fostering positive environments for personal and professional growth is highlighted by George, emphasizing the need to remove negative influences that hinder progress.
  • Insights are shared regarding the significance of cutting off individuals who impede personal development while embracing those who inspire growth and change within one's circle.

Struggles with Balancing Passion and Personal Life:

  • George opens up about challenges in maintaining romantic relationships due to an overwhelming passion for work, underlining the necessity of self-love before engaging in healthy partnerships.
  • The difficulties faced in balancing dedication to work with personal commitments are discussed, shedding light on the quest for equilibrium amidst all-consuming passions.

Insights from Hiring Practices:

  • George delves into the negative impacts of employees resistant to change within a growing company, stressing the crucial role of open-mindedness for organizational advancement.
  • The evolution in hiring strategies is explored—from initially recruiting young talent to later necessitating higher-level expertise as business expansion demands more seasoned professionals.

Vision for Represent Brand Expansion and New Ventures:

  • George envisions Represent transforming beyond traditional clothing branding into a lifestyle emblem encompassing choices beyond apparel consumption.
  • Strategic plans include expanding women's wear lines, launching physical stores globally, extending fitness apparel through 247 range enhancements, and introducing Cadence—a high-sodium electrolyte drink brand aimed at promoting health-conscious lifestyles.

Creation of Represent Brand:

  • George Heaton is the owner and creative director of the British luxury streetwear brand, Represent.
  • The brand is known for its quality, unique vision, and heart that goes into every decision, setting it apart from others in the industry.
  • Represent is praised for thinking about decisions from first principles and providing an end-to-end experience that resonates with customers.
  • Steven Bartlett expresses admiration for George and his brother, highlighting their authenticity and unique vision reflected in the brand's success.

Impact of Authenticity on Brands:

  • Authenticity plays a crucial role in distinguishing brands like Represent from others in the market.
  • Customers can sense when a brand has genuine care and thought behind its products versus those that may lack originality or passion.
  • The ability to connect with consumers on a real level helps cultivate a loyal following or cult-like status around a brand.

Personal Appreciation and Inspiration:

  • Steven Bartlett appreciates George Heaton's work ethic, creativity, and impact through Represent.
  • Despite external perceptions based on success, both Steven and George acknowledge each other as humble individuals who inspire others through their missions.
  • The conversation reflects mutual respect and admiration between Steven Bartlett and George Heaton for their respective journeys and contributions to their fields.